Claims - IPB Insurance

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Claims

A partnership approach to managing Members’ claims

Our mutual philosophy means when you make a claim we work side by side with you throughout the process and by working together, securing each other’s long-term future.

BEFORE YOU CALL CHECK THE STEPS BELOW…

Motor

WHAT TO DO IN THE EVENT OF AN ACCIDENT

  • Do not accept responsibility or admit liability without consulting IPB Insurance.
  • Call the Gardaí or emergency services if necessary.
  • Record the name, contact details, vehicle registration and insurance information of anyone else involved in the accident.
  • Record the make, model and registration numbers of each vehicle involved.
  • Record the details of all the people involved and if they were wearing seat belts.
  • Record the name and contact details of any witnesses.
  • Take pictures if you have a camera or draw a sketch of the scene.
  • Notify IPB immediately of the incident.

CONTACT

For all Motor Claims

Tel: +353 1 639 5500
Email: claims@ipb.ie

We require your name, policy number and accident details.

You can also write to us at:

IPB Insurance,
1 Grand Canal Square,
Grand Canal Harbour,
Dublin D02 P820,
Ireland.

For Windscreen Damage/Breakage Claims

Please contact one of our preferred repairers

All Glass: 1890 201 212
Autoglass: 1850 363 655
Mr Windscreen: 1850 512 345

For Breakdown Assistance:

IPB operates a FREE roadside and doorstep breakdown assistance service for private motor clients. The service is available 24 hours a day, 7 days a week, 365 days a year subject to policy terms and conditions.

Tel : 1800 945 920 (ROI) or  +353 91 560681 (NI)

Property

IF YOUR PROPERTY IS DAMAGED:

  • Notify us immediately if you think the damage is covered by your policy.
  • Take any reasonable emergency steps to avoid further loss. This may include, where necessary, contacting a reputable builder immediately to arrange emergency repairs or boarding-up.
  • Ensure the property and its contents are secured at all times.

IN THE EVENT OF AN ACCIDENT ON YOUR PROPERTY:

  • Do not accept responsibility or admit liability without consulting IPB Insurance.
  • Call the Gardaí or emergency services if necessary.
  • Record the name, contact details of anyone involved in the accident.
  • Record the name and contact details of any witnesses.
  • Take pictures if you have a camera or draw a sketch of the scene.

CONTACT

For all Property Claims

Tel: +353 1 639 5500
Email: claims@ipb.ie

We will require your name, policy number and claim details.

You can also write to us at

IPB Insurance,
1 Grand Canal Square,
Grand Canal Harbour,
Dublin D02 P820,
Ireland.

 

Other

ALL OTHER PRODUCTS:

  • Notify us immediately if you think the damage is covered by your policy.
  • Where appropriate, take any reasonable emergency steps to avoid further loss. This may require, where necessary, taking emergency remedial action.
  • Ensure all property and contents are secured at all times.

WHAT TO DO IN THE EVENT OF AN ACCIDENT:

  • Do not accept responsibility or admit liability without consulting IPB Insurance.
  • Call the Gardaí or emergency services if necessary.
  • Record the name, contact details and insurance information of anyone else involved in the accident.
  • Record the name and contact details of any witnesses.
  • Take pictures if you have a camera or draw a sketch of the scene.

CONTACT

For all Other Claims:

Tel: +353 1 639 5500
Email: claims@ipb.ie

We will require your name, policy number and claim details.

You can also write to us at

IPB Insurance,
1 Grand Canal Square,
Grand Canal Harbour,
Dublin D02 P820,
Ireland.