* Repair or maintenance of a road surface, irrespective of condition, is not a legal requirement and does not automatically give rise to legal liability. A valid claim must relate to a negligent act in creating the defect. No claim can be made for basic wear and tear or failure of a roadway.

If you feel you have a valid claim of negligence, please contact your local authority specifying that you wish to make a pothole related damage claim.

Your Local Authority will advise you of the next steps, take initial details or provide you with a PIN to complete your detailed submission below.

Once you have submitted details of your claim, it may be necessary for IPB to engage an investigator or engineer to visit and examine the location or to seek out archived records relating to the construction and maintenance history of the roadway. If this is necessary, such record examination may take some time and your patience is appreciated.  Details/images of the claim location and damage will be shared with the Local Authority.

You will also be required to upload the following documentation:

• Several photographs of the accident location taken from specific angles and distances
• A photo of the Certificate of Registration and Licensing (VLC) for the vehicle
• Photos of vehicle damage
• Your driver’s licence
• NCT Disc
• Tax Disc
• Sketch of the accident location
• Estimate/Invoices/Receipts
• A valid email address for correspondence
• Local Authority Pin

Please ensure that you are in a position to upload this information before commencing this process.

Please be aware that any claims made with false or misleading details may result in the submitted material being retained and reported to An Garda Síochána for further action.

Once the notification is completed, you will receive a confirmation email and copy of your submitted material.

You can also write to us at

IPB Insurance,
1 Grand Canal ,
Grand Canal Harbour,
Dublin D02 P820,
Ireland.

Tel: +353 1 639 5500
Email: claims@ipb.ie 

 CLICK BELOW TO REGISTER A CLAIM

NOTE: PIN is required to proceed