Michael Whelehan is the Head of Claims at IPB Insurance. He is responsible for all elements of the claims function from managing external service providers across disciplines such as legal, property and consultancy services to coordinating our large in-house team of experienced claims professionals who handle all claim types from motor, accidental damage, personal accident etc. to complex liability claims, in order to deliver an exceptional service to our stakeholders.
Prior to his appointment as Head of Claims in November 2014, Michael was Head of Claims Operations in FBD Insurance. Previous experience includes Head of Operations and COO within the Friends First and IFG Plc financial services groups respectively. Michael is a Business Graduate with a number of subsequent qualifications obtained in Banking, Financial Services, General Insurance, a Certified Insurance Practitioner and Licentiate of the Association of Compliance Officers in Ireland